Collector’s Eye Jewelry

Shop Policies

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All of the pieces on our website are classified as “vintage” (dating before the 1990s) or “antique”, which means the item is approximately 100 years old or more. Vintage and antique pieces are rarely in perfect condition and show signs of age and use (Note: flaws, imperfections and wear are essential in determining authenticity.) We try to reveal any flaws, imperfections and signs of wear through our photographs and item descriptions, so please look at our pictures, and read the description in full, and make note of the condition and size information carefully.

Layaway

WStore Policye do offer a layaway plan. A down payment of 30% of the item purchase price will lay away any item(s) for you. We will make payment arrangements with you depending on the size of your order. Please contact us if you require more information. Layaway payments are non-refundable.

Wholesale Policy

A wholesale preferred customer account requires the following:

  1. A copy of your resale certificate with your signature
  2. A 15% discount will be extended to you for sales over $1000
  3. Contact us regarding additional inventory which will be added in the upcoming months

Orders

All prices on this site are in U.S. dollars. To purchase jewelry from this site, use our secure shopping cart system. Because we are located in California, appropriate taxes will be added automatically for purchases by California residents.

To place an order you can simply click on the shopping cart icon found on every page. If you are paying through PayPal or with a major credit card, payment is due immediately. Checks and/or money orders must clear before shipping, no exceptions, and are due within 5 days.

Payment Options

Ozonerur payment options include checks, money orders, PayPal and all major credit cards from anywhere in the United States. We accept all payments through PayPal. Please note: You do not need a PayPal account to pay us with a credit card. When you check out, you will be re-routed to PayPal’s secure server, where you can use your preferred method of payment. If you have a PayPal account, you will log into PayPal. If you don’t have a PayPal account, you will be able to pay with Visa, MasterCard, American Express or Discover by entering your payment information on a web page protected by PayPal. After you’ve reviewed and completed your purchase on the PayPal site, you will be able to return to the Collector’s Eye Jewelry website to print a receipt.

If you would like to purchase an item and need to pay with a means other than credit card, please contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it.. Please include the item name, the item (inventory) number, your address, phone number and the method of payment you wish to use. The payment options are money order or personal check. You will receive a confirmation email from us within 24 hours with payment instructions and the item will be placed on hold for 7 days. If payment is not received within those 7 days, items will be taken off of hold status and offered for sale again (unless prior arrangements have been made.)

All international orders require money transfer by wire. Payment is to be mailed to:

Collector’s Eye Jewelry
24941 Arrow Court
Tehachapi, California 93561

Items will be securely packaged and shipped within 3 days of receipt of payment. Items will be held until check clearance.

Shipping

AStore Policyll items shipped within the United States are shipped USPS Priority Flat Rate (with shipping delivery confirmation and insurance.) All items shipped to international countries listed are shipped USPS Priority Mail Express International with a flat rate box-this includes delivery confirmation and insurance. Shipping prices are not negotiable. The appropriate fee(s) will be added automatically to you balance due. We ship to anywhere in the United States and to the international countries listed below, including, but not limited to: Canada, France, Australia, Japan and the United Kingdom. Purchases to other international countries must pay with a money order or other negotiated means. Important to note, is that purchased item(s) will be sent when payment in full is received and cleared.

To anywhere in the United States:
Priority Flat Rate (with shipping delivery confirmation and insurance): A $5.00 flat rate will be charged to the buyer, which includes insurance.

To all international countries listed:
USPS Priority Mail Express International (with shipping delivery confirmation and insurance): A $35.00 flat rate (in U.S. currency) will be charged to the buyer, which includes insurance.

Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Japan, Liechtenstein, Luxembourg, Monaco, Netherlands, NewZealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, and Vatican City State.

Multiple items purchased at the same time will be packed and shipped together. It is important to us that you receive your item in the same condition in which it left us. Jewelry is well padded inside a gift box (when possible) then packed in a priority box.

Store PolicyContact Information

If you wish, you may e-mail us with the "Contact Us" link, or e-mail us at the following addresses:

This email address is being protected from spambots. You need JavaScript enabled to view it.

We will make every effort to quickly respond to your questions.

Return Policy

If a customer should wish to return any purchase, they must inform Collector’s Eye Jewelry by email, within 3 days of receiving the item(s) of their decision to return the piece(s), and to ship the item(s) back to us with respect to the same shipping methods as the purchased item or items were sent, and in its (their) original condition, at their own cost.

If there is a problem with your order, we ask that you contact us immediately upon receipt of the item(s) (Important, please do not ship the item or items back to us before receiving authorization and instructions.) Our items are sent with delivery confirmation-proof of delivery-(Priority mail for domestic orders, and USPS Priority Mail Express International for international orders) and insurance, so we can track, and will know, if and when, you have received your purchase. Sales are considered complete 3 days after receipt of the purchased item(s).

If these conditions are met, Collector’s Eye Jewelry will issue a store credit for the purchase price, minus a 20% restocking fee, that can be applied towards the purchase of other items of equal or greater value. Returns must be authorized by Collector’s Eye Jewelry and must be received within 7days for domestic orders and 14 days for international orders, after authorization is granted. Returns will not be accepted for items past these respective time periods, unless other arrangements have been agreed upon.

We will only issue a store credit upon prompt and proper return of the item(s) that are received in the same condition, manner, and type of packaging in which the returned item was originally mailed by us through the U.S. Postal Service. It is essential, and the buyer’s responsibility, that the item(s) are shipped, insured and returned in the same manner as the returned item(s) was originally shipped to the purchaser.

Please make note, that if an item has been altered in any way, we regret to inform you that it is not returnable. If, while in the hands of the buyer, an item has been polished or cleaned, if any stones have been replaced, or if the piece has been lengthened, shortened, resized, or altered in anyway, it is not refundable. Stones may come out in shipping due to the items age, and/or by the handling of the purchased item by the post office. Unfortunately, this is not a valid reason for return, for it is common with old “vintage” and “antique” items to have a certain amount of wear, loose stones, and imperfections. It is the wear, patina, and imperfections that provide vital information about the item’s authenticity. Buyer’s remorse is not an acceptable reason for return. If you are in doubt about a piece, please e-mail or call us with your questions.

It is also important to consider that color reproduction on the internet is far from perfect, and that the precise color of an item can and/or will be the sole criterion for the sale of that item. With careful use of photos and product description, we will make every attempt to accurately describe the item, its color and attributes, as precisely as possible. If you have any questions about an item, please contact us, and we will make every attempt to provide you with the information that you need. We are sorry, but we cannot refund a purchase due to one’s expectations of an item’s exact color. We are happy to help you find the pieces that are right for you.

We take your privacy very seriously. We do not collect information (your name, e-mail address, etc…) about you while you are browsing our site and do not share your information with anyone for any reason. All payment details reside on PayPal’s secure server and not on our system. We never provide any third parties with any information about our customers and site visitors. View our complete Privacy Policy.